Florian has studied at the Technical University of Clausthal, Germany. He received a diplom degree in Business Computer Science (Dipl. Wirt.-Inform.) in 2005. Before his graduation Florian joined ICA GmbH (IBM Global Services), Hanover, Germany for a part-time job, as well as he worked as a student assistant at Technical University of Clausthal and freelance in several web-design projects. From July 2004 to February 2005 Florian visited Queensland University of Technology (QUT), Brisbane, Australia in order to write his diplom thesis in a joined research project of QUT and SAP Research. Since July 2005 Florian is working on his PhD thesis in the Information Systems Group of the Technical University of Eindhoven, The Netherlands. In January/February and September 2007 Florian was invited by the BPM group of QUT for research visits.